The hospitality industry's crucial part is comprised of customer service.
Hotels, airlines, cruise ships, trains, Restaurants, tourism and event planning also belong to hospitality industry. Hospitality industry confide on delivering excellent service. Accomplishment of your business & staff determines your level of success. It may be easier to excel in one category of the hospitality industry, as the business grows technological applications are required to maintain data and processes.
Application of IT in Hospitality industry-
- Information technology can be used at front desk.
- Helps in Energy management and Climate control systems.
- Electronic locking systems.
- Technology is used in payment authorizations
- Maintains attendance and time recording of employees.
- CCTV cameras.
- Contributes to Human Resource activities.
- Management of guest history.
Benefits of Hospitality industry as business-
- Hospitality industry is high in demand.
- Hospitality generates varieties of Jobs.
- Under hospitality industry, there are sub industries to work in.
- Consistent growth of business & revenue generation.
- Presence of this business can be made around globe.
Benefits of Hospitality industry with Atulsia Technologies-
- In hospitality industry, customer satisfaction is the priority, & it is abstract, technology takes care of this, by providing hassle free & excellent experience to your customers.
- Technology brings efficiency in multiple process.
- Ease of communication between employees and customers, hence best service is provided to customers.
- Maintenance of huge records.
- Advertising through social media platforms.
- Getting feedback from customers, which is beneficial for growth.
- Providing online bookings, hence establishing a website/application of your hospitality business to make people aware ofthe service.
Services we offer-
- Development of Point Of Sale software, recording guest transactions, check in and check out.
- Property management system software, to achieve operational functions of your business.
- Website/application for your business, to make bookings, enquires and to view images and reviews of your business.
- Smart network for your business.
- Software to track, attendance and working hours of employees.
- Online payment systems.
- Human resource management system.
- Data addition, data retrieval and data backup services.
- Decision support system.
- Customer relationship management system.
- Financial management system.
